My stay at Peppers Silo in Launceston was quite enjoyable with stunning views and a comfortable room but had a few hiccups regarding service. The check-in process was smooth, and I appreciated the modern amenities and the unique design of the hotel. I did face some issues with the service during dining, but overall, I found it to be a pleasant experience.
Rooms
10.0
I stayed in a room with an amazing view of the Tamar River. The design was quirky and the amenities were great, making for a comfortable stay.
Service
8.0
While the staff were mostly friendly and attentive, there were moments of oversight, especially during dining service, which affected the experience a bit.
Location
9.0
The hotel is conveniently located near the waterfront and a short walk from several great riverfront restaurants, making it easy to explore the area.
Dining
7.0
While the breakfast was innovative and delicious, the lunch and dinner menu lacked variety. I found myself longing for basic options like pizza or pasta.
Facilities
9.0
The hotel boasts great facilities, including various services like room service and good parking options, which added to the overall comfort of my stay.
Charles
United Kingdom,
December
2024
7.2/10
My stay at Peppers Silo was wonderful overall, with spacious rooms and a fantastic dining experience, though I faced some minor disappointments with the room view and chair comfort. The staff were friendly and welcoming, enhancing my overall experience significantly.
Rooms
8.0
The room was spacious, well-lit, and comfy with a super comfy bed and great pillows. However, the easy chair was not very comfortable, and I faced a disappointing view of the car park and cement plant.
Service
10.0
The staff were attentive and friendly, making me feel very welcome, particularly during check-in. They provided excellent local advice and seemed genuinely invested in making my stay enjoyable.
Location
9.0
Situated right on the river, the location was perfect for exploring Launceston, with easy access to nearby restaurants and lovely views.
Dining
10.0
Dining at the Grain of the Silos restaurant was really good. I enjoyed diverse and delicious meals during my stay, with well-crafted dishes that really stood out.
Facilities
7.0
The hotel offered great facilities including room service, and I appreciated the coffee options at the cafe. However, I found the snack offerings limited and room service menus minimal.
Rob
United Kingdom,
December
2024
6.4/10
I found my stay at Peppers Silo to be a mixed experience. While the room was spacious and comfortable, it lacked some basic amenities and the bathroom could use better lighting and storage options. The location was fantastic, with easy access to the scenic riverfront and a playground for kids. However, I faced issues with hot water, which significantly impacted my stay. Overall, I think the hotel has potential but needs improvements, especially considering the price point. 😊
Rooms
8.0
The room was extremely spacious and comfortable, but it missed some basic amenities. Also, the bathroom lighting was inadequate.
Service
5.0
I had a frustrating experience with the service regarding the hot water situation, which was not handled well.
Location
9.0
The location is very good, right by the river and near a fantastic playground for kids. I really appreciated that.
Dining
6.0
While the dining options were available, I felt the restaurant was overpriced, and breakfast inclusion was confusing.
Facilities
5.0
Facilities included room service and housekeeping. However, they could improve communication regarding available amenities.
Eric
United Kingdom,
November
2024
6.6/10
I had high expectations for my stay at Peppers Silo, given its unique design and concept. The amenities were satisfactory, but my room's view and bathroom left much to be desired. Overall, while I enjoyed the spaciousness and some pleasant perks, it felt more like a business hotel rather than a luxury escape.
Rooms
6.0
My room was spacious, yet the furnishings were pretty standard and lacked character. I was on the second floor with a view of the car park, which was disappointing. The bathroom didn’t feel luxurious at all; it was dark and clinical, and there were no robes provided.
Service
8.0
I found the service to be very pleasant. The staff were friendly and accommodating, which I appreciated during my stay, especially when there was an issue with water pressure.
Location
9.0
The hotel is conveniently located right on the river, making it easy to access attractions and the city centre with a pleasant walk. I loved that there was good free parking available on-site.
Dining
7.0
The dining options fell short for me. While the ambiance in the restaurant was nice, the dinner menu was limited, and breakfast was quite basic. I ended up eating out for breakfast on multiple occasions.
Facilities
7.0
I appreciated the on-site parking and room service options. However, I think there’s room for improvement in terms of the offerings and amenities like a Nespresso machine in the room.
Sophia
United Kingdom,
November
2024
5.8/10
My stay at Peppers Silo was absolutely wonderful. The staff really made my experience nice with their genuine hospitality and attentiveness. While the location is a bit of a walk from the heart of Launceston, I enjoyed the scenic stroll and the lovely views along the river. The only minor downside was that the breakfast menu could be clearer for prepaid guests, but overall, I found the experience good.
Rooms
10.0
I stayed in a Gorge River Deluxe Room, and I loved the industrial charm and comfort of the bed. The bathroom was functional with nice toiletries, although I did miss having a bath. The room also came with a complimentary gin and tonic, which was a nice touch.
Service
10.0
The staff were incredibly warm and friendly. They even found me a quiet space to join a Zoom meeting when my room wasn't ready. Plus, they remembered me during my stay, making me feel valued.
Location
9.0
While the hotel isn't in the city center, it offers a pleasant walk to town, which I enjoyed. The views over the river were simply beautiful, making it worth the stroll.
Dining
8.0
Although I didn’t have breakfast at the hotel, I found the drinks and bar snacks on the terrace to be quite enjoyable during my evening arrival.
Facilities
10.0
The hotel had great facilities including free movies and a nice range of in-room beverages. Also, I appreciated that there was no credit card surcharge.
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